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Step by Step Guide - How UK Tourists Claim Refunds for Tax Free Shopping in Andalucia

A step by step guide - how UK tourists can claim refunds on IVA for tax free shopping in Spain

By Nick Nutter | Updated 25 Nov 2022 | Andalucia | Living In Andalucia | Login to add to YOUR Favourites or Read Later

How UK Tourists Can Claim Refunds on IVA in Spain

Tax free shopping is about the only benefit to come out of Brexit for the UK tourist to Andalucia yet only about 10% of tourists are claiming their refunds. Tell your family, friends and relatives in the UK. For any purchase of items in Spain (excluding the Canary Islands), that are taken back to the UK, the purchaser is entitled to a refund of the IVA (equivalent to VAT in the UK), typically at the moment (2021) 21%. That means a discount on every purchase of jewellery, clothing, fashion accessories, electronics – all types of products, made whilst the visitor is in Spain.


Brexit and Tax Free Shopping in Spain

Tax free shopping is about the only benefit to come out of Brexit for the UK tourist to Andalucia yet only about 10% of tourists are claiming their refunds. The main reason for this low take up of this permanent discount is lack of awareness - hence the message in the first paragraph. Stores such as El Corte Inglés are heavily promoting tax free shopping. More good news is that there is no limit as to the value of the purchase, subject to personal allowances.


Who Qualifies For Tax Free Shopping in Spain

If you reside in England, Scotland or Wales and visit Europe for less than 6 months,– you can claim an IVA refund on your purchases! However, there are rules around what you can and cannot claim. Goods which are not used or consumed on your trip will qualify – think fashion items, cosmetics, jewellery, technology and yes, your wine too. On the other hand, restaurant bills, hotel bills, train tickets, gas bills or alcohol you've already drunk will not qualify. If you're planning to stay in the EU for a bit longer, also make sure you keep an eye on your purchase time, as the right to claim a VAT refund expires at the end of 3 months after the date of your purchase. For example, if you are leaving in April (anytime between 1st - 30th April), the earliest date you can make a purchase and reclaim IVA on it is 1st January.


How to Reclaim IVA

For once with Spanish bureaucracy, the reclaim procedure is not rocket science.

To claim a refund of IVA on purchases made in Spain, you need to fill in a tax-free form (the DIVA form) in the shops where you buy your purchases. This document lists all the items you want to claim an IVA refund on.


This form needs to be validated at customs within three months of the purchase date. Some stores, including El Corte Inglés, offer an electronic IVA refund procedure (DIVA). These forms can be validated directly at automatic terminals installed in Spain’s main ports and airports. If there is no DIVA terminal, the document needs to be validated by a Spanish customs officer. In Andalucia, there are DIVA terminals at Malaga airport and the ports of Algeciras and Tarifa.

As for paper forms, these must be validated by customs officials before you leave the EU. If your form is not validated, the goods will be considered as not having left the EU, and therefore, not eligible for a tax refund.

If you are departing to another country in the EU, you will not be able to reclaim IVA in Spain. You will have to do this in the last customs point before leaving the EU.

There are two ways to reclaim IVA after getting the form validated at Customs:

- Directly through the shop where you made the purchases. They will refund the entire amount within 15 days by cheque, bank transfer, or to your credit card. Basically, you have to post the DIVA forms back to the shop unless the purchase is made at a shop at the airport.
- Through the Tax Free management body located where you are departing (a fee will be charged). The refund will be in euros, in cash, to your credit card, by cheque, or by bank transfer.


Tax Free management body

The companies listed below are authorised by the Tax Agency to refund IVA to travellers. You will find their machines once you are through security:
- Global Blue
- Tax Free shopping. Planet
- Innova Taxfree Spain
- Comercia Global Payments
- Tax free El Corte Inglés
- B Free! Tax Back
- Travel Tax Free

So there you have it, tax free shopping.

Duty Free Personal Allowances from the EU

The UK government has brought the rules for duty free shopping in line with the rest of the world. The amount of duty-free that passengers can bring back with them has also been significantly increased for all destinations.

You can bring some goods from abroad without having to pay UK tax or duty, if they’re either:
- for your own use
- you want to give them as a gift

Personal Allowances For England, Scotland and Wales
- 42 litres of beer
- 18 litres of still wine
- 4 litres of spirits OR
- 9 litres of sparkling wine, fortified wine or any alcoholic beverage less than 22% ABV

- 200 cigarettes OR
- 100 cigarillos OR
- 50 cigars OR
- 250g tobacco OR
- 200 sticks of tobacco for heated tobacco products

- £390 or £270 if travelling by private plane or boat

Download an informative leaflet

We Welcome Your Comments

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  • Sandra - 29 Nov 2022
    Can I go back to the shop with a receipt if I didn’t know about the tax free option
    • Nick Nutter - 30 Nov 2022
      So long as your return is within a reasonable time frame, 24 hrs, you should be able to obtain an IVA factura.
  • Jo porter - 20 Oct 2022
    Do you then have to pay vat in Uk ? The item I’m thinking of is a handbag £2500 or iPad/iPhones £3-£5k thanks
    • Nick Nutter - 20 Oct 2022
      The personal allowance is £390 so you are way over the limit and you will have to declare when you arrive in the UK.
  • John - 24 Sep 2022
    Where inside Malaga airport does one go to get forms processed?
    • Nick Nutter - 25 Sep 2022
      No idea, that could be a good question for Facebook.
  • Angela robles - 23 Aug 2022
    Hi! Just a question, I did all the custom cjecks and forms validated and post the DIVA forms to the designated area in the airport but we didint get our tax back to our card. Where do we chase it ? Custom in spain ? How to reach them or to the shop? Hope you could help me answer all this .. thank you
    • Nick Nutter - 24 Aug 2022
      If you posted your DIVA forms back to the shop, you need to contact the shop. If you used a tax management company then you should contact them. I would also as the question on one of our Facebook groups, 'Visit Andalucia' and/or 'Living on the Costa del Sol' Very helpful members.
  • Karen Kopczynska - 15 Oct 2021
    Not quite "UK" personal allowances for duty free shopping....those allowances only apply to Scotland, Wales and England. The other UK home country, Northern Ireland, has no limits on what can be brought back from the EU. It's important to be clear about what applies to GB and what applies to the UK.
    • Nick Nutter - 15 Oct 2021
      Quite right, thanks for that.
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